Cookie Policy
Last updated: November 24, 2025
Table of contents
1. Overview: What Cookies Are
Cookies are small text files that are placed on your device when you visit our website or use our Platform. They help the Platform operate, remember your preferences, and understand how the Platform is used.
We may also use similar technologies, such as localStorage, pixels, and tags. For more details about how we handle personal information, see our Privacy Policy.
2. Categories of Cookies
We group cookies into categories to explain their purpose. Some categories may only be used if enabled.
Essential cookies
These cookies are generally required to provide the Platform and keep it secure.
Examples:
- Sign-in and session tokens
- Security and fraud prevention checks
- Load balancing and core site operations
Preferences cookies
These cookies remember your choices to make the experience more consistent.
Examples:
- Language or region settings
- Saved layout or display preferences
- Saved filters or form inputs
Analytics cookies
These cookies help us measure usage so we can improve performance and reliability.
Examples:
- Page views and navigation patterns
- Feature usage and conversion events
- Error diagnostics and performance metrics
Marketing cookies
We do not use marketing cookies by default. If we introduce them in the future, we will update this policy and request consent where required.
Examples (if enabled):
- Ad performance measurement
- Frequency capping and audience segmentation
- Retargeting based on site interactions
3. Cookie Consent
Some regions, such as the EEA/UK, require consent before setting non-essential cookies (such as analytics or marketing cookies). Where required, we will request consent before setting non-essential cookies.
If the Platform presents a cookie consent choice (for example, a banner or settings panel), it will apply to non-essential cookies. This experience may be feature-flagged, off by default, and may not appear in every region or release.
You can also control cookies through your browser settings. See Managing cookies below.
4. Third-Party Cookies
Some features rely on third-party services that may set cookies or similar technologies. We may use services such as Supabase (authentication and database), Stripe (payment processing), Mapbox (mapping), and analytics providers. These services may set their own cookies subject to their policies.
5. Managing Cookies
Most browsers allow you to control cookies and site data. You can block or delete cookies and clear local storage or site data for AskVyra. If you disable cookies, some features may not work as expected.
Common browsers
- Chrome: Settings > Privacy and security > Cookies and other site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Settings > Privacy > Manage Website Data
- Edge: Settings > Privacy, search, and services > Cookies and site data
Your browser's help menu has the latest steps for managing cookies and site data.
6. Do Not Track and Global Signals
Some browsers provide a "Do Not Track" signal or similar global privacy controls. We may not respond to these signals consistently, but we consider them where required by law.
7. Retention
Cookies can be session cookies or persistent cookies. Session cookies are deleted when you close your browser. Persistent cookies remain until they expire or you delete them. Retention varies based on purpose and configuration.
8. Updates to This Policy
We may update this Cookie Policy from time to time. We will post the updated policy on this page and revise the "Last updated" date.
9. Contact Us
If you have questions about our use of cookies, please contact us:
Email: support@askvyra.com
Address: Toronto, ON, Canada
Contact page: askvyra.com/contact